Returns

Returns & Refunds policy

At Diy-blueprints, we value the satisfaction of our customers and aim to provide high-quality digital products that meet your needs. As digital products are intangible and cannot be physically returned, we have crafted this policy to clarify our guidelines for non-refundable digital products. Before making a purchase, please read and understand the following terms:

1. Non-Refundable Products:

Certain products available on our platform are labeled as "non-refundable." These products are not eligible for a refund once the purchase has been made and the product has been delivered or accessed.

2. Instant Access:

In most cases, upon completing your purchase of a non-refundable digital product, you will gain instant access to the product or receive a download link. Due to this immediate delivery, the standard refund process does not apply.

3. Detailed Product Descriptions:

We provide comprehensive information and descriptions of our digital products on our website. Before making a purchase, we encourage you to review these details to ensure the product aligns with your requirements.

4. Technical Support:

In case you encounter any technical issues or difficulties accessing the digital product after purchase, we are here to assist you. Our customer support team will work diligently to resolve any problems and ensure a smooth user experience.

5. Unauthorized Sharing and Distribution:

Unauthorized sharing, distribution, or reproduction of our non-refundable digital products is strictly prohibited and may result in legal action. Your purchase grants you a single-user license, and you agree not to share, resell, or distribute the product to others.

6. Exceptions:

In rare cases, we may consider a refund for non-refundable digital products under exceptional circumstances, such as:

a. The product was not as described or did not meet the stated functionality.

b. Technical issues prevent access to the product, and our support team is unable to resolve them within a reasonable time frame.

Any refund request based on exceptions will be evaluated on a case-by-case basis. To initiate such a request, please contact our customer support team at info@diy-blueprints.com within 3 days from the date of purchase.

7. Chargebacks and Disputes:

Initiating a chargeback or dispute with your payment provider without contacting our support team first may lead to the suspension or termination of access to the digital product and may affect your eligibility for any future purchases on our platform.

By proceeding with the purchase of a non-refundable digital product from diy-blueprints.com, you acknowledge and agree to the terms outlined in this Returns and Refund Policy.

If you have any questions or concerns regarding our policy, please don't hesitate to reach out to our customer support team.